Popular Articles
My KOT is printing from the wrong printer!
Step 1: When KOT is getting printed in the Wrong Printer Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences > Ticket Groups > Edit Check if Printer is mapped with the KOT group Check if the printers are correct Step ...
Local Server Issue?
Local server not reachable? Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences Navigate to the above path Logout all other child devices Turn on " Make this Local Server" toggle to make your system as a parent ...
How to add a Printer?
Permissions: (All Users) Path: POS > Printers Connecting printer locally Click on "Printers" in POS Module Click on the Plus(+) Icon and Select Local - If the printer is locally connected to the System or via USB. Select the printer from the list and ...
User Blocked?
User Blocked? Permission: Admins and Managers Click on the “Forget Pin” option and write the registered mail ID which is mapped with the your user. You will receive a Reset PIN request over the mail
Notification not coming?
Step:1 Check notification rule? Permissions: Admins Only Path: Settings Module > Notification Rules Navigate to the above path Check if the notification rule is created. If not then click on + Icon to create a notification rule Select "Online Order ...