Popular Articles
My KOT is printing from the wrong printer!
Step 1: When KOT is getting printed in the Wrong Printer Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences > Ticket Groups > Edit Check if Printer is mapped with the KOT group Check if the printers are correct Step ...
Local Server Issue?
Local server not reachable? Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences Navigate to the above path Logout all other child devices Turn on " Make this Local Server" toggle to make your system as a parent ...
How to add a Printer?
Permissions: (All Users) Path: POS > Printers Connecting printer locally Click on "Printers" in POS Module Click on the Plus(+) Icon and Select Local - If the printer is locally connected to the System or via USB. Select the printer from the list and ...
How to split payment in different payment modes?
Permissions: Cashier, Manager and Admin. Path: POS>New order/Existing order>Pay Navigate to the above path After selecting the Items, Click on the ”Pay Tab” shown in the picture below. Click on the.Icon. Select the payment mode and enter the amount. ...
My KOT is not Printing?
KOT Not Printing? Step 1 - Check Sale Channel Configuration Permissions : (Only Admin can do but Cashier and Manager cannot do) Path: Settings Module >Sale Channel >> Edit Navigate to the above Path and under "Create Tickets On" in Sale Channel ...