Related Articles
My KOT is printing from the wrong printer!
Step 1: When KOT is getting printed in the Wrong Printer Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences > Ticket Groups > Edit Check if Printer is mapped with the KOT group Check if the printers are correct Step ...
How to create KOT group?
How to create Ticket Group(KOT Group) Permission: (Manager and Admin can do but Cashier cannot do) Path: POS > Preferences > Ticket Groups > Edit Open Ticket Group Click on Plus(+) Icon to Create Select channels or categories as per the requirement. ...
Bill Not Printing?
Step: 1 Check if the Printer is working properly. Permissions - (Manager and Admin can do but Cashier cannot do) Path - POS >> Printers Under Printer Module Click on the printer Icon for a test print. After trying that, if print is not coming then go ...
My KOT is not Printing?
KOT Not Printing? Step 1 - Check Sale Channel Configuration Permissions : (Only Admin can do but Cashier and Manager cannot do) Path: Settings Module >Sale Channel >> Edit Navigate to the above Path and under "Create Tickets On" in Sale Channel ...
How to create an order?
Permissions: Cashier, Manager and Admin. Path: POS>New Order Navigate to the above path. Select the channel on which you want to punch the order. Add the items into the cart. Save the order.