My KOT is printing from the wrong printer!
Step 1: When KOT is getting printed in the Wrong Printer
Permission: (Manager and Admin can do but Cashier cannot do)
Path: POS > Preferences > Ticket Groups > Edit
Check if Printer is mapped with the KOT group
Check if the printers are correct
Step 2 -When Categories are Wrongly Selected?
Permission: (Manager and Admin can do but Cashier cannot do)
Path: POS > Preferences > Ticket Groups > Edit
Confirm the categories are selected properly under " Select Categories" in the ticket group.
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